One might think that testers’ main responsibility is designing and executing tests, but reports are equally important and that’s where some challenge lie. You may wonder whether reports are mandatory and what information they should contain. However, the root problem here is how to assist management with your reports?
Every company, team or manager has established standards for test reports that testers should ideally follow. A few factors that affect tester’s decision on what, how, to whom, or why to report their results are working environment, company culture, tester's skillset, manager's skillset, enterprise solutions and tools that are used.
Well-structured reports can help management to know more about product and processes, but, badly-structured reports can ruin all the work done by the team. Testing is a service and testers with their reports should be at service to team and not an obstacle.
Well skilled testers understand the product, observe the situation and after that select the right structure, right way, right charts that need to be reported and help the business.
Aramayis Hovhannisyan presents requests that good and not-so-good management are requesting with good and not-so-good reports that testers are providing.